Glossary

Level 10 Meeting

Definition

The Level 10 meeting (L10) is the weekly leadership meeting prescribed by EOS, run to a fixed 90-minute agenda: segue, scorecard review, rock review, customer and employee headlines, to-do list, and then IDS (identify, discuss, solve) for the issues list. It is rated out of 10 at the end, which is where the name comes from.

The L10 is deliberately rigid because the structure is the value. Most of the meeting is spent not on status (the scorecard and rocks are reviewed quickly as on-track or off-track) but on the issues list, where the team solves the few things that are actually stuck. The fixed agenda stops the meeting from drifting into a status readout.

The recurring failure is the scorecard and rock review eating the whole hour. When status takes the meeting, there is no time left to solve issues, which is the one thing a status email cannot do.

Example

A 90-minute L10: 5 min segue, 5 min scorecard, 5 min rocks, 5 min headlines, 5 min to-dos, 60 min issue-solving, 5 min wrap.

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