EOS Level 10 Meeting Agenda

The Level 10 meeting works because the structure is fixed and the weighting is deliberate. Status (scorecard and rocks) is reviewed fast as on-track or off-track, and anything off-track becomes an issue. The bulk of the meeting, a full hour, goes to IDS: identify, discuss, solve. This template keeps the timings honest so the issue-solving block never gets eaten by status.

LEVEL 10 MEETING — ________  Date: ______   (90 min, start on time)

  00:00  Segue (5 min)        Personal + business good news, one each.
  00:05  Scorecard (5 min)    Each metric on-track or off-track. Off-track -> Issues.
  00:10  Rock Review (5 min)  Each Rock on-track or off-track. Off-track -> Issues.
  00:15  Headlines (5 min)    Customer + employee headlines. Anything needing action -> Issues.
  00:20  To-Do List (5 min)   Last week's to-dos: done or not done. Not done -> Issues or carry.
  00:25  IDS — Issues (60 min)  <-- the heart of the meeting
         Prioritize the top 3 issues. For each:
         Identify the real issue (not the symptom).
         Discuss once (no repeating).
         Solve: agree the action, owner, and to-do.
  01:25  Conclude (5 min)     Recap to-dos, cascading messages, rate the meeting 1-10.

ISSUES LIST (working)
  1. __________   2. __________   3. __________

TO-DOS THIS WEEK
  - ________  Owner: ____   - ________  Owner: ____

How to use this template

1. Start and end on time, every week. The fixed 90 minutes is part of why the L10 works; a meeting that runs long stops being trusted.
2. Review the scorecard and rocks fast. They are binary, on-track or off-track, and anything off-track becomes an issue to solve later.
3. Protect the 60-minute IDS block. Solving the top three issues is the one thing this meeting does that an email cannot.
4. Rate the meeting 1 to 10 at the end. The score is feedback that keeps the format from quietly decaying.

Frequently asked questions

Why is it called a Level 10 meeting?

Because the team rates the meeting from 1 to 10 at the end, aiming for a 10. The rating is a feedback loop that keeps the disciplined format from slipping over time.

What is IDS in the L10?

Identify, Discuss, Solve: the issue-solving method that takes up most of the meeting. You identify the real issue beneath the symptom, discuss it once, and agree a concrete action with an owner.